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Privacy Policy

Last updated: November 2026

Opal Techno Trading W.L.L. ("Opal", "we", "us") respects your privacy. This policy explains what personal information we collect through this website, how we use it and the choices you have. It is intended to be read alongside Qatar's Law No. 13 of 2016 on the Protection of Personal Data Privacy.

1. Information we collect

  • Information you give us: your name, email address, phone number, company and the details of your enquiry when you use a contact or project form, email us or call us.
  • Technical information: standard server logs such as IP address, browser type and the pages you visit, used to keep the site secure and working.

2. How we use your information

  • To reply to your enquiry and prepare quotations or proposals.
  • To deliver, support and maintain the products and services you order from us.
  • To keep our website secure and improve how it works.
  • To meet our legal, tax and accounting obligations.

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

3. Sharing

We share information only where needed to serve you: with manufacturers and distributors when registering a project or warranty, with service providers who host or maintain our systems, and with authorities where the law requires it. Anyone we share with must protect it.

4. Retention and security

We keep enquiry and customer records only for as long as needed for the purposes above or as required by law, and we protect them with reasonable technical and organizational measures.

5. Your rights

You can ask to access, correct or delete the personal information we hold about you, or withdraw consent you have given, by contacting us using the details below.

6. Cookies

This website uses only the cookies and similar storage needed for it to function. If we add analytics or marketing tools in future, we will update this policy.

7. Contact

Opal Techno Trading W.L.L., Office No: 08, Barwa Commercial Avenue, Doha, P.O. Box 10794, Qatar
Email: info@opalqatar.com · Phone: +974 5525 1580